Professional expertise, trusted by manufacturers

ORF Engineering are Ireland’s only specialist service for domestic coffee machines and small appliances. We are counted on by major brands such as Nespresso and Sage as authorised service agents.

Who Are We?​

Experienced and responsible providers of end-to-end repairs for big brands and end-users

We specialise in providing manufacturers and retailers with bespoke software solutions to streamline returns logistics, processing, diagnostics, repairs and distribution.

We are committed to protecting your brand reputation and maintaining consumer trust, our solutions are designed to align with your environmental goals, ensuring sustainability is at the heart of your operations.

In addition to supporting businesses, we also extend our expertise directly to consumers, offering assistance for faulty appliances—even those that are out of warranty.

Services we provide

Business to business (B2B) support

As a manufacturer or retailer, you can rely on our bespoke management processes tailored to your after-sales needs, such as warranty services and customer support. We prioritise exceptional service delivery to uphold your brand’s reputation and foster consumer trust.

End-user support

Experience peace of mind with ORF Engineering, your trusted partner for premium home appliance repair and refurbishment. Our expert team specialises in delivering tailored, high-quality repair solutions designed to meet your needs.

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What Our Customers Say About Us​

★★★★★
Fast and great value service. Highly recommend. Will use them again in the future
EoinBallinalack, Co. Westmeath
★★★★★
A quick process from quote online to repair with a great tracking system
JohnBishopstown, Cork
★★★★★
Amazing and fast shipping, ordered a repair on a Wednesday night and it was fixed and returned on the following Tuesday. Picked up and dropped off from my house with DPD.
JenniferClondalkin, Dublin 22

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